Meet the Team
Ros – Executive Director | Client Relationships
Ros has over 30 years’ experience in customer service management and business practice in both the public and private sectors.
As a co-founder of Pathways to Care (with Jane), Ros has a passion for helping people with a disability with a specific focus on helping individuals achieve their goals and be engaged in the community in order to lead a more fulfilling life.
Ros is committed to ensuring all individuals are given access the best (and right) services to help them in their journey.
Jane – Director | Human Resources & Quality
Jane has over 15 years’ experience in human resources management, culture development and organisational leadership.
She co-founded Pathways to Care with Ros, and is passionate about assisting people with a disability to achieve their goals and dreams, be engaged in the community, in order to lead a more fulfilling life.
Jane is committed to ensuring all participants access the best possible services they require, and that the team at Pathways to Care have a rewarding career that allows them to help people be the best they can be.
Sam – Operations Manager
Sam is an Occupational Therapist who has experience working with adults and children with a wide range of abilities.
He has worked within the Barwon and Northern NDIS regions with participants and their families to achieve their goals. Sam brings a client centred approach to his work along with a desire to achieve the best possible outcomes for our clients.
Rosee – Loddon based Support Coordinator
Rosee has worked in the Disability sector for over 12 years – Coordinating four Australian Disability Enterprises and assisting with programs including Day Program, Respite and Outreach services. She has supported many individuals, including a family member, with various disabilities and mental health, including ; ASD, Autism, Intellectual Disability, Aspergers, Down Syndrome, ABI and various mental health psychosocial disorders.
Rosee has established a good rapport with many Service providers throughout the industry in different regions in Rural Victoria. Her vast experience in Disability makes her a valuable member of our Support Coordination team.
Rachel – Plan Manager
Rachel is our Plan Management guru. She has a number of years experience in all things financial, and loves making sure everything adds up!
Rachel has a young family, and has even ventured into cheerleading with her daughter as a great way of keeping fit!
For all questions regarding how to manage your NDIS funds and Plan Management, then Rachel is your go-to!
Merryn – Intake Coordinator
Merryn is our friendly and welcoming Intake guru! She has 9 years experience in local Government working within Home and Community Care department undertaking all things intake and administration related.
Merryn has completed her Diploma in Business, and has many years of developing great skills in a variety of customer service roles. Her passion for assisting people with a disability and her experience in business administration make Merryn a perfect fit for this important role.
Jimmy – Accounts Team
In between studying and travelling the world, Jimmy has been generally helping out the Pathways to Care Directors for about five years now in a variety of admin roles.
Currently he is our part-time system data entry guru, Jimmy gets on well with everyone and brings some fun to the Bendigo office!
Tayah – Administration Trainee
Tayah is a bubbly, hardworking and friendly high school graduate with lots of energy and enthusiasm. Having grown up in the country town of Echuca, Tayah’s first customer service role was at a local pharmacy while she completed her studies, learning to assist people from all walks of life.
Tayah is family orientated and has an uncle who lives with disability. Tayah has watched her grandparents and other family members care for him throughout their life, and this is what has sparked an interest in working with the NDIS.
She is extremely excited to be able to help and support others out there like her uncle and grandparents.
Adrian – Plan Manager
Adrian worked as a community support worker whilst completing his study and comes to Pathways to Care after working as an NDIS support coordinator for just under two years.
Adrian is looking forward to his role in plan management, and will use his knowledge, experience and his eagle eye to process the invoices.
Luke – Support Coordinator
Luke has worked in Disability Services for over twenty five years, starting in Support Worker roles then moving into Case Management, and more recently as an NDIS Support Coordinator. He has extensive knowledge of the supports and services available in the Loddon Mallee region, and has developed excellent working relationships with many support providers which have resulted in great outcomes for participants.
Luke has a holistic, person centred approach in his work and is passionate about supporting participants in achieving their goals. His strength is in understanding people, who they really are, and how they want to shape their lives.
Rina – Administration
I grew up in Kolkata, India and I live in Bendigo with my parents. We live in the countryside and I love living there in nature with my animals. I also love travel and dancing. I have two dogs who I adore very much. I have worked in the school library and really enjoyed doing that. I am unsure what I want to do in the future.
I am a very hardworking girl and I am friendly in the workplace. I am loving working for Pathways to Care and learning a lot and meeting new people.
Suzy – Office Administrator
Suzy is our new Office Administrator who brings with her experience in local government, medical administration, adult education and customer service management. Sue is currently studying Community Services and will be on board in a part time capacity.
Suzy relishes assisting people and prides herself on “follow through” and is looking forward working with you.
Melbourne Team (East)
Keeley – Team Leader
Vision can help an organisation construct an ideal business concept and service for its clients, and a transformational leader focuses on helping an organisation achieve that vision. Keeley has structured her career around supporting team members to realise bold projects in the Human Services and Health Sector. With experience managing teams in State and Federally funded programs, Keeley brings an understanding of how to drive enthusiasm and energy to create positive change.
Keeley’s long-term interest in clinical services and advocacy has driven a diverse list of qualifications, including Psychology, Social Work, Management and Public Policy. Keeley is a strong believer that your daily actions should reflect your beliefs and values, and welcomes the opportunity to work with Pathways to Care.
Jennie – Support Coordinator
Jennie’s priority is to always put the participant or their support person in the driver’s seat and enable them to work toward their goals. In other words, she is passionate about person centred care and always has been.
Jennie has worked in community settings in health, carer support, aged care and disability.
She enjoys empowering people through support coordination following working for many years as an OT.
Jennie loves to laugh and live happily!
Alison – Support Coordinator
Alison is a passionate and motivated Support Coordinator who brings with her a wealth of knowledge. Alison has over ten years’ experience in the government and community sectors. Her career started as a personal care worker, assisting people with their day to day life in all aspects.
More recently, Alison has worked at the forefront of the National Disability Insurance Scheme rollout including working directly for the National Disability Insurance Agency in Geelong and Dandenong. Alison’s employment history, alongside her university degree in Social Science, reflects her dedication to helping others. She looks forward to working alongside you on your NDIS journey.
Marita – Support Coordinator
Marita is passionate and enthusiastic about helping people become more independent and develop skills so they can have the ‘best life possible’.
She has worked in the Disability sector allher working life, including Special education,- Special Schools and TAFE, managing Day Centres supporting ASD participants and more recently in Open Employment/DES. Marita loves to make a difference in the lives of NDIS recipients by working with them to get the most out of their Plans.
Tahlya – Support Coordinator
Tahlya is an enthusiastic and driven person who thrives on helping individuals live their best lives. Coming from a wide range of community services backgrounds, including Child Protection and Disability services, Tahlya has been lucky enough to work within the NDIS space as a client engagement officer.
Tahlya prides herself on being approachable and having a can-do attitude when faced with challenges. She looks forward to working with you as your support coordinator.
Let the fun begin!
Steve – Support Coordinator
Steve is a motivated Support Coordinator who has a passion for social justice and assisting people in the community to reach their goals.
Having been employed in the Disability sector for over 10 years working in the fields of DES DMS-ESS assisting participants with disability, and mental health barriers with vocational support to find sustainable employment outcomes.
Steve has also been employed as a Support Worker for DHHS assisting participants with complex needs, providing behavior support, assisting participants to become active within the community, participate socially and reach their goals.
Steve has also been employed as an Local Area Coordinator and has assisted participants to further acess the community and assisted to build capacity with pre planning , plan writing , implementation and review.
Steve has a Diploma of Community services and Case Management, and is a passionate hard working person, who strives to assist participants’ to increase their capacity and achieve successful outcomes.
Tani – Support Coordinator
Tani has been working in the disability sector for the last 5 years as a Disability Support Worker, coordinating a day service and outreach program and working as a Support Coordinator for participants of the NDIS.
Tani is passionate about supporting people to lead an ordinary life and to empower individual’s to learn new skills, be independent and help to implement and understand plans.
Tani has also worked in Aged Care and in the Newspaper Industry. These roles have been significant in supporting others in a caring and empathic capacity, as well as working on processes that are important in the role of Support Coordinator.
She enjoys working with people to support them in their everyday life and achieving their goals.
Melbourne Team (West)
Brianna – Support Coordinator
Brianna has been working in the disability industry for the past 9 years as a disability support worker, which included; supporting people with Acquired Brain Injuries, Autism, Behaviours of Concern, Intellectual Disabilities, Cerebral Palsy, Diabetes, Borderline Personality Disorder, Schizophrenia, Epilepsy, Down Syndrome, Rett’s and many more. Brianna thoroughly enjoys getting to know new people and building strong professional relationships.
Brianna’s entire working life has focused around supporting people with disabilities to become independent, achieve their goals and get as much enjoyment as possible out of life with assistance from the supports they are receiving.
Brianna’s new dream is to support as many people as possible with the same philosophy.
Amee – Support Coordinator
Amee has five years of experience working in Disability Care Environment. Working as a Senior ABA therapist she was directly involved with NDIS registered support providers since the roll-out in 2016 and working hands on with families and children to achieve the best possible outcome of their goals and plans.
She is enthusiastic and passionate about helping others. She looks forward to work as a support coordinator on the west site to help navigate your plan.
Belinda – Support Coordinator
Bel has enjoyed working as a Disability Support Worker for the last 5 years. Recently completing studies in the Community Services Sector has lead to working in Mental Health and a desire to support people with their NDIA journey.
Bel has lived experience of Mental Health Issues and a personal understanding Of Autism Spectrum Disorders. Her down to earth attitude and sense of humour are assets to assisting people to navigate solutions to any barriers they may face. Bel looks forward to working alongside participants and sharing the journey.