Given the current COVID 19 pandemic, there have been a lot of changes to the way that providers deliver their service. The NDIA have also introduced changes to some of their policies.
We wanted to help people understand these changes and how they may impact your supports or NDIS Plan.
Two changes that we have heard lots of questions about are:
- Temporary Increase in Price Limits
Temporary increase in price limits
The NDIA have stated that they will temporarily (for 6 months) increase the price limits by 10% for the following supports:
- Assistance with Daily Life (Not including SIL)
This includes personal care assistance in the home, assistance with house cleaning / yard maintenance, and other Core Supports that you receive within your home.
- Assistance with Social and Community Participation
This includes the assistance that you may receive to go out shopping, access activities in your community, or have a support worker assist you to get your shopping.
- Improved Health and Wellbeing (not including personal training)
This could be the support that you receive from your Exercise Physiologist or Dietician.
- Improved Daily Living Skills
Your Occupational Therapist, Physiotherapist, Speech Pathologist and other therapists
Participants are now required to give 10 business days’ notice to providers to avoid paying 100% of the cost of the cancellation.
What does this mean for you?
The NDIA say that your provider should inform you of any changes to the price they are charging.
You now need to give your provider 10 business days’ notice to avoid paying cancellation fees.
At this stage, the NDIS are not adding additional money to participants NDIS Plans to cover this increase, however, there have been changes to the extension and review process for participants if they think this will mean their funding will be all used up.
Why have the NDIS made these changes?
The NDIA have made these changes to assist providers to maintain their staff during this challenging time, and into the future.
If you have any questions about these updates – please email us below, call us on 1300 GO PATHWAYS (1300 467 284) or send us a message on Facebook.
We will be putting out further information in the coming days to help everyone understand changes during this difficult time.